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| 1. |
| What is a Fixed Virtual Network Operator (FVNO)? |
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Fixed Virtual Network Operator (FVNO) is a company which provides fixed line services without having its
own
network infrastructure. The FVNO will ride on an existing network provider to use its network
infrastructure
in order to offer its own fixed line services. In our case, we partner with Malaysia's largest
mobile operator
and uses its network infrastructure to offer various fixed and mobile convergent services. |
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| 2. |
| How does Edgecomms operate its 'fixed line' service? |
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Edgecomms as a fixed virtual network operator uses an existing mobile network to offer a fixed line service.
This
approach also enables us to offer a fixed line service with nationwide coverage.
Basically, we install a wireless terminal on the customer's premises and assign a fixed line number
(eg 03 2333 9388) or 014 number or 1700 number for their in-coming and out-going calls. |
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3.
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What is the difference between a fixed 'virtual' network service like Edgecomms' and a fixed line
service provider? |
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From the end-user experience, it is no different from the traditional fixed line service. The customer will still use
a telephone set to make or receive calls.
The main difference is how the service is delivered. We are using a wireless network to deliver a fixed line service as compared to a traditional fixed line provider, where a physical cable needs to be laid to the customer's premises. |
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4.
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What are the advantages of using Edgecomms' Fixed Line Service? Why would a business consider switching to a fixed virtual network
operator? |
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Edgecomms gives a choice to customers to choose their fixed line provider. By partnering with the largest mobile network operator in Malaysia, we are able to offer a reliable and quality nationwide fixed line service.
Edgecomms' Fixed Line Service is very affordable. We offer Zero Entry cost for established business customers.
Edgecomms offers CUSTOMISED package to each of our customers to meet their specific needs. Our customised package for each of our customers enables the customer to save 20% to 70% of their monthly phone bill. In addition, we are also able to reduce the monthly fixed line rental by 50%. We belive customer shall only pay for what they use.
The highlights of our customised package are as follows:
competitive call rate to frequent call destinations
waiver of monthly rental charges
pay only for calls you make |
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| 5. |
| Does the Edgecomms service bring out significant savings to businesses? |
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Our track record shows that with our customised package, customers enjoy savings from 20%-70% compared to the traditional fixed line service. |
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| 6. |
| How is Edgecomms able to offer a competitive rate? |
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As a 'virtual' operator, we are not required to invest in network infrastructure or maintain it .
These savings allows us to offer competitive pricing to our customers, |
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| 7. |
| What are the shortcomings (if any) of this type of technology? |
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There are no real shortcomings to Edgecomms' Fixed Line Service. The service works well in any weather. |
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| 8. |
| Are they any plans for Edgecomms to roll out new services to customers in the near future? |
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YES. We visit our web site regualary to find out our latest offerings. |
